Glints Teknologi & IT Kontrak

Service Assurance Executive - FTTH

PT BSR INDONESIA

Banyumanik IDR 3.700.000 – 3.900.000 Posted 17 hr ago
Location Banyumanik
Salary IDR 3.700.000 – 3.900.000
Job Type Kontrak
Country Indonesia
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Job Description

Full details about the role and requirements

Yukerja Summary

The Service Assurance Executive - FTTH role at PT BSR INDONESIA is curated from Glints (category Teknologi & IT). Note the work location (Banyumanik) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Job Description

  • Melakukan monitoring layanan FTTH untuk memastikan kualitas layanan tetap optimal.
  • Menangani dan melakukan analisis awal terhadap gangguan layanan pelanggan.
  • Melakukan troubleshooting dasar pada jaringan FTTH.
  • Berkoordinasi dengan tim NOC, Service Delivery, Field Engineer, dan vendor dalam penyelesaian gangguan.
  • Memastikan penyelesaian incident sesuai Service Level Agreement (SLA).
  • Melakukan eskalasi apabila diperlukan untuk percepatan penyelesaian gangguan.
  • Membuat laporan monitoring, incident, dan performa layanan.
  • Menjaga kualitas layanan serta meningkatkan kepuasan pelanggan.
Sumber: Glints Updated 11 min ago 2 views

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Tips for Applying to Service Assurance Executive - FTTH

  1. Read the full description and ensure your skills match before applying to PT BSR INDONESIA.
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