Job Description
Full details about the role and requirements
Yukerja Summary
The Online Customer Service Representative role at RSD Human Resource Management Consultancy is curated from Bossjob (category Teknologi & IT). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer support through various online channels
- Assist customers with inquiries, complaints, and product information
- Utilize CRM software to track customer interactions and resolve issues
- Collaborate with team members to improve service processes and customer satisfaction
- Maintain product knowledge to effectively address customer queries
Requirements
- Educational Qualifications:High school diploma or equivalent
- Experience Level:1–3 years in customer service
- Skills and Competencies:Strong communication and interpersonal skills
- Skills and Competencies:Proficiency in Salesforce and CRM tools
- Qualities and Traits:Ability to work in a fast-paced environment
- Responsibilities and Duties:Strong problem-solving skills