Job Description
Full details about the role and requirements
Yukerja Summary
The URGENT - CALL CENTER AGENT/CSR role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Handle customer inquiries and provide accurate information related to products and services.
- Resolve customer complaints by determining the cause of the problem and offering effective solutions.
- Maintain a positive and professional attitude towards customers at all times.
- Document interactions with customers and update accounts as necessary.
- Achieve performance metrics by effectively managing call times and customer interactions.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: No prior experience required
- Skills and Competencies: Strong English language proficiency
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Strong work ethic and reliability
- Qualities and Traits: Effective interpersonal and people skills