Bossjob Teknologi & IT Full Time

Premium Customer Support Specialist (Telecommunications)| Start JULY 20!

Metacom Careers

Makati, National Capital Region, Philippines PHP 21.000 – 21.000 Posted 13 hr ago
Location Makati, National Capital Region, Philippines
Salary PHP 21.000 – 21.000
Job Type Full Time
Country Filipina
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Job Description

Full details about the role and requirements

Yukerja Summary

The Premium Customer Support Specialist (Telecommunications)| Start JULY 20! role at Metacom Careers is curated from Bossjob (category Teknologi & IT). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.

Telco Account


-Brick and Mortar

-High School Graduate Old Curriculum / K12 Graduate

-with 6months BPO experience or equivalent customer service in different fields

-can accept no work experience but highly preferred with CCE


salary package: 21K


Responsibilities

  • Assisted premium customers with their account and service concerns.
  • Answered billing, payment, and plan inquiries.
  • Helped resolve mobile and internet service issues.
  • Processed account updates, upgrades, and cancellations.
  • Handled customer complaints in a professional manner.
  • Explained products, services, and promotions.
  • Recorded customer interactions accurately.
  • Worked with other teams to resolve customer issues.
  • Provided excellent customer service and met performance goals.


Sumber: Bossjob Updated 1 hr ago 3 views

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