Job Description
Full details about the role and requirements
Yukerja Summary
The VOICE ACCOUNT - CUSTOMER SERVICE REPRESENTATIVE role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Respond to customer inquiries through voice channels to provide information and assistance.
- Resolve customer issues effectively and efficiently while ensuring customer satisfaction.
- Maintain and update accurate customer records in the database.
- Collaborate with team members to improve service delivery and customer experience.
- Participate in training sessions to enhance product knowledge and customer service skills.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:0–2 years
- Skills and Competencies:Strong customer service skills and problem-solving ability
- Qualities and Traits:Excellent interpersonal and communication skills
- Responsibilities and Duties:Able to work in a fast-paced environment
- Working Conditions:Availability to work flexible hours, including evenings and weekends