Job Description
Full details about the role and requirements
Yukerja Summary
The NON-VOICE ACCOUNT CUSTOMER SERVICE REPRESENTATIVE - URGENT role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Quezon City, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Provide exceptional customer service through various non-voice channels such as email and chat.
- Assist customers with inquiries, complaints, and requests in a professional manner.
- Maintain knowledge of product offerings and company policies to effectively address customer needs.
- Document and track customer interactions in the company database.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Newbie and Tenured are Welcome
- Skills and Competencies: Strong communication skills and attention to detail
- Qualities and Traits: Patience, empathy, and a customer-centric attitude
- Working Conditions: Must be willing to work in a fast-paced environment