Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Taguig, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Act as the first point of contact for customers, addressing inquiries and resolving issues.
- Manage customer accounts and maintain accurate records of interactions.
- Provide product information and assist customers with order placements.
- Collaborate with other departments to ensure customer satisfaction.
- Follow up on customer feedback to enhance service delivery.
Requirements
- Educational Qualifications: High school diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Customer-focused with a positive attitude.
- Responsibilities and Duties: Ability to work in a team environment and handle multiple tasks.
- Working Conditions: Comfort in a call center or office setting.