Job Description
Full details about the role and requirements
Yukerja Summary
The Call Center Agent role at Synlink Recruitment Outsourcing Co. Inc. is curated from Bossjob (category Teknologi & IT). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Description
- Handle incoming calls and provide exceptional customer service.
- Resolve customer issues efficiently and accurately.
- Maintain detailed records of customer interactions.
- Respond to customer inquiries via phone, email, and chat.
- Upsell products and services based on customer needs.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong communication skills and ability to work in a fast-paced environment.
- Qualities and Traits: Friendly attitude and willingness to assist customers.
- Responsibilities and Duties: Ability to handle multiple calls and prioritize tasks.
- Working Conditions: Must be comfortable working in a call center environment.