Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative role at Neksjob Philippines is curated from Bossjob (category Teknologi & IT). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Summary
We're looking for friendly, customer-focused individuals to join our team as Customer Service Representatives. In this role, you'll assist customers by answering inquiries, resolving concerns, and providing excellent service through phone, chat, or email.
Key Responsibilities
- Handle customer inquiries professionally and efficiently.
- Resolve customer concerns and provide appropriate solutions.
- Maintain accurate customer records and document interactions.
- Meet quality, productivity, and attendance standards.
- Deliver a positive customer experience in every interaction.
Qualifications
- High school graduate (Senior High School graduates are welcome to apply).
- Good communication skills in English.
- Basic computer and typing skills.
- Customer service experience is an advantage but not required.
- Willing to work on-site and in shifting schedules.
What We Offer
- Competitive salary
- Performance incentives and bonuses
- Paid training
- HMO and other benefits
- Career growth opportunities
Apply today and start building your career in customer service!