Job Description
Full details about the role and requirements
Yukerja Summary
The Customer Service Representative – US Financial Account | No Experience Required role at Metacom Careers is curated from Bossjob (category Keuangan & Perbankan). Note the work location (Makati, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Summary
We're looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for a US Financial Account. If you're looking to start a rewarding career in the BPO industry, this is a great opportunity. No prior work experience is required—we provide comprehensive paid training to help you succeed.
Key Responsibilities
- Handle inbound customer inquiries related to financial accounts.
- Assist customers with account information, billing concerns, payments, and general account inquiries.
- Provide accurate and timely information while delivering exceptional customer service.
- Resolve customer concerns professionally and efficiently.
- Accurately document customer interactions using company systems.
- Follow company policies, security standards, and confidentiality requirements.
- Meet quality, productivity, and customer satisfaction goals.
Qualifications
- High School Graduate (Old Curriculum) or Senior High School Graduate (K-12).
- No work experience required.
- Fresh graduates and career shifters are encouraged to apply.
- Good English communication skills.
- Basic computer navigation and typing skills.
- Willing to work onsite and on a shifting schedule, including weekends and holidays, if required.
- Customer-oriented, dependable, and eager to learn.
What We Offer
- Competitive salary package
- Paid training
- HMO (subject to company policy)
- Government-mandated benefits (SSS, PhilHealth, and Pag-IBIG)
- 13th Month Pay
- Paid leave credits (subject to company policy)
- Career growth and promotion opportunities
- Supportive and inclusive work environment
Why Join Us?
This is an excellent opportunity to build a long-term career in the BPO industry while supporting customers in the US financial services sector. We value your potential and provide the training, guidance, and support you need to grow professionally.
Apply today and take the first step toward a rewarding career with our team!