Job Description
Full details about the role and requirements
Yukerja Summary
The Medicare Customer Service Representative| 18k Basic Pay + 1k flex fund allowanc… role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Medicare Customer Service Representative helps customers understand and use their Medicare health insurance benefits. They answer questions, solve problems, and provide friendly customer service over the phone, email, or chat.
Responsibilities:
- Answer customer calls and respond to questions.
- Explain Medicare benefits, coverage, and claims in simple terms.
- Help customers with enrollment, billing, and eligibility questions.
- Resolve customer issues and provide accurate information.
- Record customer interactions in the system.
- Protect customer privacy and keep information confidential.
- Provide friendly, professional, and respectful customer service.
- Follow company policies and meet performance goals.