Job Description
Full details about the role and requirements
Yukerja Summary
The Store Lead Consultant - Bekasi/Tangerang/Bogor role at Xiaomi is curated from JobStreet (category Teknologi & IT). Note the work location (Tangerang, Banten) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Responsibilities
Store Operation
Cooperate with the partner store manager to complete all store operation and management work.
Sales Management
Formulate store sales plans and strategies, and lead the partner team to achieve the sales targets assigned by the company.
Operation Coordination
Maintain good communication and collaboration with the platform and headquarters, and support the implementation of the company’s various strategies.
Merchandise and Display Management
Monitor merchandise turnover, coordinate with partners for timely replenishment, and ensure that merchandise displays comply with the company’s VM (Visual Merchandising) standards.
Customer Service
Supervise and manage in-store customer service, handle customer complaints, and ensure customers receive satisfactory service experience.
Team Management
Cooperate with partners to complete the recruitment and training of store employees, ensure sufficient staffing in the store, and maintain employees’ work enthusiasm and service quality.
Partner Communication
Maintain good communication and collaboration with partners to ensure the implementation of the company’s various strategies.
Qualifications
Strong willingness to engage in retail industry, excellent learning ability, and good teamwork spirit as well as a strong sense of ownership.
Prior frontline retail experience is preferred; familiarity with Xiaomi New Retail model is a plus.
Over 2 years of store management experience in mobile phone industry or consumer electronics industry is highly desirable.
College diploma or bachelor’s degree or above.