Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Company DescriptionSutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+ employees worldwide, Sutherland has been in Bulgaria since 2008, operating from two offices in Sofia and Varna, providing customer service and technical support in 20 languages.Job DescriptionJoin Sutherland Bulgaria and Represent a Leading Airline!Are you passionate about travel and aviation? Do you enjoy helping people and solving problems?
Sutherland is looking for Customer Support Specialists to join our team and support one of the world’s top airlines.This is a great opportunity to work from home from Sofia or Varna, use your skills daily, and grow your career in the airline and travel industry.QualificationsFluent English (C1 level or higher)Excellent communication and problem-solving skillsPrevious experience with airline reservation software is an advantagePrevious customer service experiencePrevious experience in hospitality, reservations, airlines Strong attention to detail and customer care orientationAbility to work remotely and independentlyFlexibility to work in a dynamic, multicultural environmentAdditional InformationRemote position with possibility to work from our offices in Sofia or VarnaFull-time position with flexible 24/7 shiftsLong-term contract with stability21 paid vacation daysHealth and life insuranceFood vouchersOngoing training and career growth opportunitiesFriendly, supportive team and employee recognition programs