VIP Travel Advisor

Role OverviewAs a key member of the Operations Team, the VIP Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.What You Will DoCompletes domestic and international travel arrangements for clients, supports multiple accounts, operates within detailed procedures, and provides 1st level of support for customer service and technical issues.Why It Might Be a FitMinimum 5+ years' experience providing domestic and international travel arrangements, high proficiency using Airline GDS (Sabre, Apollo, Amadeus), and excellent communication skills via email and phone.RequirementsMinimum 5+ years' experience providing domestic and international travel arrangementsHigh proficiency using Airline GDS (Sabre, Apollo, Amadeus)Must demonstrate thorough knowledge of airline ticketing rules and regulationsProficient in producing lowest logical airfare within client's policyUnderstands international airfares and international ticketingProficient in Internet searches and online booking processesThorough working knowledge of exchanging, reissue of ticketsMust be able to thoroughly read, understand and follow client travel policies and guidelinesPrevious experience handling VIP clienteleExcellent communication skills via email and phoneSuperior customer service skillsAbility to meet and exceed required performance standardsAccurate and detail orientedWork well under pressure and have the ability to deal with change and adversityWorking knowledge of Microsoft Office, including Word and ExcelWorks well independently as well within a groupBenefitsMedical, Dental, and Vision benefitsEmployee rewards and recognitions programTotal Rewards PackageWellnessSustainabilityDE&I initiativesMental Health SupportOriginally posted on Himalayas